Volgograd residents complained about delays in repairing apartments damaged by drones.

Windows in damaged apartments remain untouched a week after the drone attack, and dispatchers are difficult to reach, residents of a high-rise building in Volgograd complained.

As reported by "Caucasian Knot," a woman and a teenager were injured in a drone attack in Volgograd on the night of February 13. According to authorities, several private and apartment buildings on 30th Anniversary of Victory Boulevard, 8th Air Army Boulevard, and Heroes of Stalingrad Avenue, as well as cars, were damaged.

Residents of a 14-story building on 8th Air Army Street in Volgograd's Dzerzhinsky District complained that the consequences of the attack have still not been eliminated, although more than a week has passed, reports Segodnya V1.ru.

"Regarding the glazing, we were told that the management company would restore everything, but there's a catch. They'll do it with the help of a contractor. First, they'll take measurements, manufacture the necessary equipment, and provide installation instructions. Once they've taken all these measurements and determined the amount needed for restoration, they'll request it from the budget. We understand that this isn't a one-week project. We were told, rather thoughtfully, that the timeframe would be between two and six months. So, are they asking people to live without windows for six months?" "— the publication quotes one of the residents as saying.

It's an extreme situation, but no one cares

"We walked on glass for four days. Friday, Saturday, and Sunday [February 13, 14, and 15]—we didn't see anyone. Not a single management company or administration employee. On Friday, they told us the workday was over, and Saturday and Sunday were days off. It's an extreme situation, but no one cares," said Olga, a resident of the building.

According to residents, it wasn't until February 17 that management company employees began going through apartments and drawing up damage reports. "Two women came to me on the 17th. The report I signed was dated the 13th... People are coming to me with a false document. What happens next?" " Marina, a resident of the building, was outraged.

According to Volgograd residents, notices with phone numbers for residents of damaged apartments and cars were posted on the entrance doors, but they were unable to reach them in the first days after the incident.

"They posted two numbers, and they simply didn't answer the calls on Friday, Saturday, or Sunday. The management company's emergency dispatcher isn't answering. Glass keeps falling from great heights. It will fall and stay there until we clean it up ourselves or until someone gets killed," one resident told the publication.

The city administration told the publication that management company employees will replace windows in the damaged apartments, but did not provide a specific timeframe. "Around 95% of the apartments in this apartment building, to which residents granted access, have been inspected. The necessary measurements have been taken in the apartments of residents who agreed to have their windows replaced by the management company. According to current procedures, residents receive documents confirming their status as victims from the Investigative Committee of the Russian Federation, after which they contact the district administration to apply for financial assistance," a city hall representative is quoted as saying in the publication.

The administration official added that management company employees can clean up the area after the drone attack only after the investigation is completed, but the management company has not yet received such permission from the Investigative Committee, the publication writes.